Return Policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To start a return or questions about your return you can contact us at 206-886-2545 or

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, the wrong item, or you are simply not satisfied so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Everything we sell is returnable. Your satisfaction is our goal.

If you are not satisfied with the Christmas Tree you buy online, we are happy to exchange it for the same size tree you like.

We will refund your money if you are not satisfied with your tree you bought online.  Just return tree to our location and we will immediately process refund to original form of payment.